SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-25 Business days |
| Asia | 5-20 Business days |
| Africa | 5-25 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of exquisian.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of exquisian.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of exquisian.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer Reviews
Write a Review
We Think You’ll Love
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This tent is an absolute gem, let me tell you! The privacy it offers with its two-room design? Unbeatable. You know how group outings can be a bit chaotic, right? Well, this baby takes all that chaos and turns it into a smooth sailing experience. You've got one room where you can catch some serious's without any interruptions. Then there's another room for all your gear or maybe even as a chill-out zone. It's like having your own little apartment in the middle of nowhere! Now picture this: You're out in the woods your pals. Everyone’s having fun but when night falls, you start to crave that sweet solitude just for a while before hitting the sack. With most tents, you'd have to say goodnight and then spend half an hour trying not to rustle too much or step on someone else's sleeping bag. But not with this beauty! Just zip up the divider and voila - instant privacy! No more worrying about waking up anyone if you're an early riser or coming back late from stargazing sessions. And don't get me started on how perfect it is for families too! Parents finally get their own space away from kids who are probably high on marshmallows around the campfire (you know what I'm talking about). I mean seriously folks, if there was ever something made keeping everyone’s comfort in mind during those group outings – This tent would be it. So whether you’re planning a family camping trip or heading out into nature with friends, do yourself a favor and snag one of these bad boys pronto!
Alright, let's get down to it. This outdoor tent? It's a real game-changer, no kidding! I've had my fair share of tents and trust me when I say this one takes the cake. First off, we're talking about space. And not just any - ample space! You know how you usually feel like a canned sardine in those other tents? Well, forget that feeling because with this bad, you can stretch out and still have room for your gear. No more playing Tetris with your stuff or waking up with an elbow in someone else’s ribcage. Next up on the list is the structure; it's sturdy as heck! We all know Mother Nature can throw us some curveballs but this tent stands its ground even when she decides to get feisty. Windy weather? No problemo – it holds firm without so much as a wobble. Rainstorm incoming? Bring it on – water doesn’t stand a chance against these waterproof walls. And speaking of weather conditions...this tent is great across the board. Whether you're camping under clear skies or braving through stormy nights, this shelter has got your back (and front and sides). Its versatility makes it perfect for every season - spring showers won't dampen your spirits nor will winter chills leave you shivering. So yeah folks big thumbs up from me for this outdoor tent! If you want comfortability mixed with durability then look no further because seriously guys...this isn't just good; it's next-level awesome! Trust me on this one: once you go for this tent there ain’t going back to anything less.
️ This tent is huge! We comfortably fit our group of 8 and still had room to spare. The is top-notch, too.
Alright, let's chat about this waterproof item that I've been testing out recently. First things first, the waterproof assurance isn't just some marketing gimmick - it actually does what it says on the! Now, we all know how unpredictable weather can be sometimes. One minute you're basking in sunshine and the next thing you know, you're caught up in a downpour. Well, during one of those heavy rain episodes is when I decided to put this product to test. And guess what? It totally lived up to its promise! Even amidst the heaviest of rains not a single drop managed to seep through. You heard me right folks; not even a smidgen of moisture could penetrate its defense! I mean think about it: How many times have we bought something claiming to be 'waterproof' only for us to end up drenched and disappointed? Too many times if you ask me! But with this baby right here – no more disappointments or soggy situations. It’s like having your own personal bubble against rain. The kind where everything outside might be soaking wet but inside it’s as dry as a bone.
I was skeptical about the waterproof claim but it held up in a downpour! Stayed completely dry inside
This tent has been an absolute lifesaver on our camping trips! With its generous area and two-room layout, there was more than enough room for to relax and enjoy themselves without feeling cramped. Not to mention waterproof assurance - we stayed perfectly dry even during heavy rain!
Love the privacy this tent offers with its two-room design. It's like having your own little apartment outdoors!
The automatic deployment mechanism saved us so much time setting. Great feature for those who aren't camping pros.
This isn’t just a tent, it’s more like a mobile home So spacious and comfortable!
I can't express how impressed I am with outdoor tent. The spacious design is just perfect for our group outings, comfortably accommodating over 8 people. It's not only about the space though; it's also about the quality of materials used. The Oxford cloth and sturdy aluminum rods give it a robust structure that we've found to be incredibly durable in various weather conditions.
i love how sturdy this thing is... survived some pretty wild weather on our trip
I was surprised by how easy it was to set up this tent. Saved me so much time and effort!
Loving breathable clamping design of this product; keeps condensation at bay while maintaining comfort inside.
the breathable clamping design? genius! no condensation issues at all which i've always struggled with in other tents...
The two-room layout offers enhanced privacy which was perfect for our group outing where everyone wanted their own space at some point. Plus, the spacious design comfortably accommodates over 8 people making it ideal for larger groups like ours.
Absolutely adore the integrated lamp strip - creates such a warm inviting space during night-time camp-outs.
Private and spacious it's like an outdoor apartment.
We were 8 people on our last trip and everyone fitted comfortably in there. Highly recommend!
i'm impressed by how durable it is, stood strong against some pretty harsh winds ️
I appreciate the robust structure of this product. The Oxford cloth material and solid aluminum rods have proven their worth in various weather conditions.
Sturdy and durable! Stood strong in various weather conditions.
Finally found an outdoor tent that's truly versatile for all seasons. The design and material quality are top-notch.
This tent is a lifesaver during our camping trips. It's spacious enough for the whole family.
One thing that strikes me most about this tent is its four-season versatility. We have taken it out in spring blooms, summer heat, autumn foliage, and winter snowfall - it stood strong through all these seasons! Plus, setting up was a breeze thanks to its automatic deployment mechanism.
The waterproof assurance of this product is impressive! It kept us dry during our rainy camping trip.
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Its four-season versatility makes it the go-to shelter for all our camping trips year-round.
With its robust structure, I am confident that this tent will last through many adventures to come.
i never thought i'd say this about a tent but it's actually pretty cozy inside thanks to the integrated lamp strip ️
Loved the waterproof assurance. Stayed dry even during heavy rain.
This outdoor shelter offers enhanced privacy which was a big plus for our family camping trip.
Impressive size, comfortably housed our 8-person camping party.
This sturdy structure withstood strong winds and heavy rain on our last trip! Definitely reliable in various weather conditions!
This outdoor tent is not your average shelter. It has been constructed with high-quality Oxford cloth material, ensuring durability and stability in various weather conditions. The robust structure stands tall against harsh winds, which gives us peace of mind during our camping trips.
The waterproofing really holds up, even in heavy rain!
We had an amazing time during our family outing, all thanks to this spacious and comfy outdoor tent!
Easiest set-up ever with the automatic deployment feature.
Really appreciate how easy it was to set up. No fuss at all!
Sturdy construction held up against strong winds. Very robust!
The robust structure thanks to high-quality Oxford cloth is truly impressive.
survived all four seasons - spring to winter.
this outdoor shelter kept us cozy through all four seasons – spring summer fall winter you name it we were comfy
no condensation issues thanks to the breathable design.
With its two-room and one-hall layout, this tent provided us with ample space for relaxation and privacy during our outdoor adventure.
lamp strip adds a warm, cozy touch at night.
Setting up was quick and easy with its automatic deployment mechanism.
This spacious design comfortably accommodates over 8 people making it ideal for group outings. A real crowd-pleaser!
The breathable clamping design ensures ample ventilation maintaining a comfortable interior climate
superb privacy with two-room layout. feels homely!
waterproof assurance is no joke - stayed dry during downpours!
The breathable clamping design of this product deserves special mention as well; it keeps condensation at bay while maintaining comfort inside no matter what the outside temperature might be like.
What makes this tent stand out from others is how homely it feels inside due to the integrated lamp strip creating such a cozy ambiance at night. It truly felt like home away from home!
I must mention how much we appreciated the breathable clamping design that ensures ample ventilation while maintaining a comfortable interior climate We felt fresh throughout our stay inside!
What surprised me most about this product was its quick and easy automatic deployment mechanism. Setting up became so effortless even after a tiring day of hiking ️
Super spacious design, comfortably fits over 8 people. Great for group outings!
The automatic deployment mechanism makes setting up effortless after a long day of hiking ️
Breathable clamping design ensures ample ventilation while maintaining a comfortable interior climate
We were able to use this tent in any season - be it spring blossoms, summer heatwaves, autumn chills or winter snowfall ❄️☀️