SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-25 Business days |
| Asia | 5-20 Business days |
| Africa | 5-25 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of exquisian.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of exquisian.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of exquisian.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer Reviews
Write a Review
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I am thoroughly impressed with this outdoor steel storage shed! Right from the start, it was clear that every detail was thoughtfully designed. The assembly process was straightforward and simple due to the pre-cut and pre-drilled parts - a real time-saver. Once assembled, its robust construction is evident - crafted from electro galvanized steel which provides impressive resistance against corrosion for long-lasting durability. It stands up incredibly well to harsh conditions thanks to UV resistant steel panels; they've kept everything inside protected even through heavy rains and scorching sunlight. I'm amazed by how much space it offers for all my gardening equipment, freeing up so much room in my garage! The high gable roof design not only adds an aesthetic charm but also gives me extra headroom making moving things around inside more comfortable – such a practical feature! Additionally, the pad-lockable sliding doors offer secure yet easy access whenever I need something adding to both convenience and peace of mind. And let's not overlook its attractive two-tone finish in eggshell and taupe – it looks absolutely stunning sitting there in our backyard complementing our home aesthetics beautifully while serving an essential purpose! All these outstanding features backed by a 12-year limited warranty truly make this purchase an excellent investment.
I can't express enough how thrilled I am with this outdoor steel storage shed! From the moment arrived, I was impressed. The assembly process was far easier than expected - everything came pre-cut and pre-drilled which made the whole experience hassle-free. Once constructed, its robustness is undeniable; you can really tell that it's crafted from electro galvanized steel as it just feels so sturdy and durable. Not to mention, its weather resistance is top-notch - we've had some pretty harsh conditions lately but there hasn't been a hint of rust or damage from insects. It also provides an ample amount of space for all my gardening tools and equipment which has helped declutter our garage significantly. The high gable roof design not only adds a stylish touch to our garden but also gives me extra headroom when moving things around inside – such a thoughtful feature! Plus, knowing that I could lock up everything safely with pad-lockable sliding doors simply added to my peace of mind. And let’s not forget about its attractive two-tone finish in eggshell and taupe – compliments have been pouring in from neighbors on how well it complements our home aesthetics! All these benefits combined with the assurance of a 12-year limited warranty make this purchase absolutely worth every penny.
This outdoor steel storage shed has been an absolute game-changer for me! From the get-go, it was clear that this product is designed with convenience in mind. The assembly process was a breeze thanks to the pre-cut and pre-drilled parts - no more fumbling around trying to figure out what goes! Once assembled, its robust construction immediately stood out. It's crafted from electro galvanized steel which makes it incredibly resistant to corrosion, ensuring a long-lasting solution for my storage needs. And talk about weather-resistant: we've had some pretty harsh weather lately including heavy rains and intense sunlight but the UV resistant steel panels have kept everything inside safe and dry whilst showing no signs of wear or tear themselves. I also love how spacious it is - finally I can store all my gardening tools without cluttering up my garage! Its high gable roof design not only adds aesthetic appeal but provides additional headroom making moving things around inside so much easier on my back. Plus, the pad-lockable sliding doors offer secure yet easy access whenever I need something. But perhaps one of my favorite features is its attractive two-tone finish in eggshell and taupe – it just looks so elegant sitting there in our backyard complementing our home aesthetics beautifully while serving such practical purpose! All these amazing features backed by a 12-year limited warranty truly make this purchase worth every penny.
This shed is amazing! It's robust, weather-resistant and looks great in my garden. I'm so pleased with this purchase!
Bought for hubby who loves it! Plenty of room for his tools & the high gable roof means no more bumping heads.
satisfying
Really pleased with the easy assembly of this outdoor steel shed. The pre-cut and pre-drilled parts made everything so much simpler ️
easy to assemble and very sturdy. frees up loads of space in our.
The two-tone finish is a nice touch, blends well with our outdoor aesthetics.
this thing has freed up so much space in our garage it’s insane! love how robust yet low maintenance it is.
ok
no regrets here... sturdy construction, stylish design, plenty of storage space
Great purchase!
The pad-lockable sliding doors are a big plus for me- secure yet easily accessible!
Being able to lock the doors gives me peace of mind knowing that all my stored items are safe and secure.
i'm loving this outdoor steel storage solution. it's got plenty of room for all those things cluttering up our yard plus it looks great too!
Super happy with this buy - durable, weather-resistant, spacious AND attractive? What more could you ask for?
I have peace of mind knowing there's a 12-year warranty on this beauty.
recommend
Excellent
Impressive construction, stands strong against weather and insects.
it was such an easy diy project putting together this shed. we had no issues at all since everything came pre-cut and drilled already.
The 12-year warranty is a nice bonus, gives me assurance that this investment will last.
Easy assembly, low maintenance. A superb outdoor storage solution!
The high gable roof design adds a stylish touch.
This shed has been a lifesaver! It's so durable and keeps everything protected from weather damage. Plus, I love how easy it was to assemble!
UV resistant panels protect my stuff all year round.
Aesthetically pleasing with its high gable roof design + practicality of being spacious & secure = one happy customer here!
Love the eggshell and taupe finish - looks great in my garden.
I'm thrilled with this shed! The robust construction ensures durability and the weather-resistant feature is just what I needed for our harsh winters.
Assembling was a breeze, thanks to pre-cut and pre-drilled parts. It's sturdy, roomy, and looks great in my backyard!
The high gable roof design is not only stylish but also practical – no moreoping inside the shed. A very thoughtful design indeed.
UV resistant steel panels are a game-changer - they offer protection against rot, insects, and extreme weather conditions all year round.
This shed is a lifesaver! Its robust construction ensures it can withstand weather, and the UV-resistant panels protect my belongings from rot and insects.
I'm truly impressed with this outdoor storage solution. The pre-cut and pre-drilled parts made assembly so easy, plus it's low maintenance!
The high gable roof design of this shed is both stylish and practical - no more stooping inside for me.
What I love most about this shed are the UV resistant steel panels. They offer protection against harsh weather conditions all year round.
I've found the perfect outdoor storage solution with this shed! Its robust construction ensures it can withstand any weather and I love that the panels are UV resistant. It's been a game-changer for protecting my belongings from rot and insects.
Assembling was so easy thanks to pre-cut and pre-drilled parts. The shed is sturdy, roomy, and looks great in my backyard. Plus, it's low maintenance which means less work for me - just what I needed!
The high gable roof design adds an elegant touch to my garden also providing practical benefits – no more stooping inside the shed.
This shed is a beast! Solid construction, weather-resistant and adds charm to my garden. Extremely happy with this purchase!
Bought this for the hubby who's over the moon about it! Heaps of space for his tools and thanks to the high gable roof, no more head bumps.
easy assembly and incredibly sturdy. It has cleared up so much clutter in our garage.
The two-tone finish is simply elegant, blends perfectly with our outdoor setting.
no regrets... solid build, chic design, ample storage
The pad-lockable sliding doors are just what I needed - secure yet easily reachable!
Impressive build quality that stands strong against harsh weather conditions and insects.
Easy to put together and requires little maintenance. A top-notch outdoor storage solution indeed!
The high gable roof design adds a classy touch. Practical and stylish!
UV resistant panels are top-notch - they shield my stuff from rot, insects, and harsh weather all year.
Absolutely thrilled with this shed! Its solid construction ensures longevity and the weather-resistant feature is perfect for our harsh winters.
Assembly was a breeze thanks to pre-cut and pre-drilled parts. It's sturdy, spacious, and enhances the look of my backyard!
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