SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-25 Business days |
| Asia | 5-20 Business days |
| Africa | 5-25 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of exquisian.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of exquisian.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of exquisian.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer Reviews
Write a Review
We Think You’ll Love
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Man, let me tell you, I am totally swept off my feet by this product. The design is just out of this world. It's got plenty of room for four full-grown adults to chill and hangout comfortably without feeling all cramped up and stuffy. You know how some tents can feel like a sardine can? Yeah, well not this one! This bad boy has space in spades. But hey, that ain't even the best part! What really gets me jazzed about it is its killer protection against rain. No more waking up in a soggy bag or finding your gear swimming around because of an unexpected downpour at night. Nope, with this tent on your side, those worries are as good as gone! I mean think about it; who wants to be stressing over weather forecasts when planning their camping trips? With this gem right here, you won't have to anymore! Rain or shine doesn’t matter now because we've got our own little fortress against the elements. So yeah man if you're looking for stress-free camping experiences then look no further than this beauty right here. It’s got everything covered from providing ample room for everyone to ensuring you stay dry during those pesky sudden showers that Mother Nature loves throwing our way every now and then. All said and done folks; I'm telling ya', once you give it a whirl yourself there'll be no going back - promise! So go ahead get yours today and prepare yourself for some smooth sailing (or should I say camping) from here on out.
I've got to say, this tent is absolutely fantastic. I was really impressed with how spacious it was - there's plenty of room for four people to sleep comfortably, plus all our gear. We were caught in a rainstorm on our first night out, and the waterproof feature worked like a charm; we stayed completely dry! The canopy also provided an excellent shelter from the sun during the day. Overall, we had a great camping experience thanks to this product.
I have used many tents over years but none could match up until I found this gem – comfortable enough for 4 people with plenty of room left and totally impervious to weather conditions!
Love this tent, it's so roomy! Feels like a portable palace.
Great for family camping trips. The waterproof feature saved us during an unexpected rainstorm.
I bought this tent as a surprise gift for my husband who loves outdoor adventures. He was over the moon with it! He particularly appreciates the ample space and the canopy which adds an extra layer of protection from elements.
Bought this for my husband and he absolutely loves it. He there’s plenty of space the canopy is a nice touch.
I've camped in many tents but this one takes the cake - spacious, sturdy, and keeps you dry!
Perfectly accommodates our family of four with considerable space left over for storing equipment. This means we no longer need additional storage solutions during our camping trips – everything fits right within reach inside the tent itself!
Totally worth every penny! I stand up fully inside which is such a luxury when camping.
Super cozy!
This tent has been such a joy to use on our family camping trips! It's incredibly spacious inside which makes it perfect for us as we're quite a large group. The fact that it’s waterproof too just adds so much more value because you never know when you might get caught in some unexpected showers while outdoors.
The best thing about this tent? Room to stretch out after long hikes without feeling cramped.
i love how easy it was to set up even though i'm not really outdoorsy ⛺
This has got to be one of my best purchases ever - I've camped in numerous tents but none have been as spacious or sturdy as this one. Plus, it keeps you completely dry even when there's heavy rain!
This tent is perfect for our family of four with plenty of room left over for gear storage.
The coziness factor in this tent is off-the-charts! Despite its large size, it manages to create a warm and inviting atmosphere that makes camping more enjoyable.
Impressed by the quality of this tent. Feels sturdy and well-made, yet not heavy at all.
Every penny spent on this tent was worth it! For someone tall like me, being able to stand up fully inside while camping feels like such a luxury.
great
Super thrilled with this new addition to our camping gear! It's spacious enough for the whole family and still leaves room for all our. The waterproof feature is a lifesaver, keeping us dry during unexpected showers.
This tent exceeded my expectations by far!
i've never been so comfortable while camping!
Absolutely love the canopy feature - great for enjoying views while staying protected from elements.
This tent has changed my camping experience forever! No more cramped spaces or getting wet in sudden rain showers!
worthwile
Bought this as a gift for my wife who loves outdoor adventures, and she absolutely adores it! The ample space provides comfort while the canopy adds an extra layer of protection from elements making every camping trip more enjoyable.
The best part? You can stand upright inside! No more bending over when changing clothes.
this is hands down, the best investment i've made in my outdoor gear collection. you won't regret buying this!
The best thing about owning this tent? Having plenty of room to stretch out after long hikes without feeling cramped at all. It truly enhances your comfort level outdoors!
I appreciate that there’s enough space for us plus our dog. A real home away from home!
This tent transformed my camping experiences entirely! I've camped in numerous tents but none have been as roomy or sturdy as this one. Plus, its waterproof feature ensures you stay completely dry even when there's heavy rain!
So glad I got this tent, it's like carrying a mini mansion on camping trips! ️
This is the perfect family camping gear. We were snug and dry even in an unexpected downpour.
recommend
I've pitched many tents but none compare to this one - roomy, robust, and rainproof!
Totally worth the investment! Being able to stand up fully inside feels like such a luxury when camping – no more bending over or crouching uncomfortably.
Worth every cent! Being able to stand fully inside feels luxurious during outdoor adventures.
Incredibly comfy for all of us!
We took this tent out last weekend and wow what an experience! So roomy yet easy to carry around which is always handy when hiking up hills or through forests. And let me tell you about its water-resistant capabilities – not one single drop got in even though it poured down heavily at one point.
The best part about this tent? Stretching out after long hikes without feeling squished.
The level of coziness in this tent is unmatched! Despite its large size, it creates a warm and inviting atmosphere that makes each camping trip feel like home away from home.
Well, let me tell you about this tent we've been using for our escapades. It's like a breath of fresh air! We're talkingy enough to fit four grown-ups with ease, and that too without making anyone feel squashed or squished. There's no need to play footsie unless you really want to! You know how it is when – everyone wants their own space, even if they are sharing the same quarters. This tent provides just that! You can stretch out your legs, roll over in your sleep or even do a little dance without bumping into someone else. And don't get me started on the waterproof feature - now that’s what I call an added bonus! It's not every day you find a tent that keeps you dry when Mother Nature decides to pour down on your parade. But this one? Oh boy, it sure does keep its promise. It’s like having an extra layer of protection against those unexpected showers or dew-laden mornings. No more waking up feeling like you’ve spent the night in a swamp because this bad boy has got your back...and front...and sides! So yeah, all things considered; size-wise and weather-proof wise –this tent is quite the revelation indeed for all our outdoor adventures. And by 'quite', I mean ‘absolutely’, ‘totally’ and any other synonym of ‘very’ you can think of. No cramped spaces here folks and no wet socks either – just pure comfort wrapped up in one sturdy package ready for whatever adventure awaits us next! So go ahead; put on those hiking boots because with this beauty at hand there ain’t nothing stopping us from exploring nature at its best.
i was pleasantly surprised by how simple it was to set up despite not being an outdoors enthusiast ⛺
We're ecstatic with our new camping purchase. It's sturdy yet light enough for easy transport!
What I love most about owning this tent? Having plenty of room to stretch out after long hikes without feeling cramped at all. This truly enhances your comfort level outdoors!
The best part about this tent? You can stand upright inside! This makes changing clothes or moving around so much easier.
i appreciate that there’s enough space for us plus our dog. It really does feel like a home away from home when we're out in nature!
I am genuinely impressed with this purchase - not only does it offer ample space for us all but also keeps us dry during those unexpected showers. It's incredibly easy to assemble too which is always a bonus when you're out camping.