SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-25 Business days |
| Asia | 5-20 Business days |
| Africa | 5-25 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of exquisian.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of exquisian.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of exquisian.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer Reviews
Write a Review
We Think You’ll Love
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I've always been a fan of unique furniture and this hanging chair certainly fits the bill. The wicker design gives it a classic yet modern look that I absolutely adore. Plus, it's incredibly comfortable to sit in - perfect for lazy afternoons spent reading or simply enjoying the beautiful weather outdoors.
I recently purchased this hanging basket chair for my patio and I am beyond thrilled with it. The wicker design is not only stylish but also extremely durable, which was a major selling point for me. The cushions are incredibly comfortable and have proven to be water-resistant - a feature that has already come in handy during unexpected rain showers! What's more, the chair adds such an inviting touch to our outdoor space that we've found ourselves spending much more time outside than before. It’s become the perfect spot for sipping morning coffee or unwinding after a long day at work. Overall I couldn't be happier with this purchase.
The addition of this beautiful hanging basket chair to my garden area has truly elevated its ambiance! Not only does it boast an attractive look with its chic wicker material, but its functionality is equally impressive as well - especially appreciate the water-resistant cushions which dry quickly even after rainfall ensuring no downtime on enjoying outdoors regardless of weather conditions! Moreover, despite being so stylishly designed, there's no compromise on comfort either; you can comfortably sit in it for hours without feeling any discomfort whatsoever making it perfect place for relaxation or even working remotely amidst nature.
Highly recommend!
great addition to our outdoor space
So glad I got this chair. It's a great addition to my outdoor space and super comfy too!
Perfect blend of style and comfort, plus it's weather resistant too! Couldn't ask for more.
no regrets buying this one! It’s sturdy yet chic, really elevates my porch area.
Very pleased with its quality and comfort.
this was an amazing purchase! i can lounge in it all day without feeling any discomfort.
Can’t get enough of this wonderful piece of outdoor furniture. The water-resistant feature is just icing on the cake.
the perfect spot for reading or sipping coffee outside
Looks fantastic on my deck.
the water-resistant cushions are a lifesaver, no more dragging them in every time it rains!
Adds so much character to our garden.
love it
What an amazing find!
Perfect for unwinding after a long day or enjoying lazy Sunday mornings outdoors!
recommend
The water-resistant cushions are such a practical feature.
the comfort level is outstanding and maintenance is a breeze
One of the best purchases for my home!
My new favorite spot
attractive design coupled with practicality (water resistant cushions!) makes for a winning combination.
Love everything about this swing!
This outdoor hanging chair has been an absolute game-changer for our backyard setup! Its elegant design immediately caught my eye, but its comfort level and durability have truly won me over. The weatherproof cushions are both practical (no need to rush them inside when it starts raining) and very cozy – making it easy to lounge around all afternoon without any discomfort. Plus, the sturdy wicker construction assures us of many seasons of enjoyment ahead. It’s become the favorite spot in our household – whether we’re reading a book or simply enjoying nature’s beauty.
High-quality materials
perfect
big like
the cushions are super comfy
great addition our outdoor space.
Couldn't ask for more.
transformed my backyard into a cozy retreat
no regrets buying this one!
Very pleased with its quality and comfort.
the water-resistant feature is just icing on the cake.
Such a comfy chair, the cushions are just right and's perfect for my backyard. I love it!
I'm overjoyed with my new hanging chair - so relaxing to sit in after a long day at work
This hanging basket chair is absolutely fantastic! The wicker design is stylish and modern - something I'm proud to show off in my garden.
I've always wanted a hanging like this one. It’s so comfortable, especially with those water-resistant cushions.
Wow! This outdoor chair is truly something else! Not only does it have an eye-catching design but its comfort level is through the roof as well. I especially love how durable it is; despite being exposed to various weather conditions, there hasn't been any noticeable wear and tear on either the wicker frame or water-resistant cushions.
Superb quality! The wicker material feels sturdy yet lightweight, easy to move around when needed. Great buy!
love it
Loving my new hangout spot outdoors thanks to this amazing basket chair
this thing is great! i can sit outside now without worrying about the weather ruining my cushions.
I could honestly fall asleep in this thing; it's that cozy and relaxing
This hanging basket chair has become my personal haven in our backyard. It's so cozy with just the right amount of cushioning that you can easily lose track of time while sitting in it. Moreover, its water-resistant feature means I don't have to worry about forgetting to bring in the cushions when it rains!
Seriously impressed by how durable this outdoor hanging chair has proven itself to be
i don't usually write reviews but had to for this one...it's simply awesome!! super comfy and looks fab in our patio area.
I was initially skeptical about buying this chair because I wasn't sure if it would be able to withstand heavy use but boy was I wrong! Even after months of daily use, both by me and my kids who sometimes treat it like a swing, this thing still looks brand new!
My new favorite spot for reading! This hanging basket chair is just perfect.
this chair is everything i wanted...cozy, stylish and resistant to water damage. love it!
I'm honestly surprised at how comfortable this thing is. The cushions are soft yet firm enough to provide good support.
This hanging basket chair has become my go-to place whenever I need some 'me' time outdoors. Its design is nothing short of stunning plus the level of comfort offered by its cushioning is simply unmatched!
This hanging wicker chair has become the highlight of our patio! We get compliments all the time
i can't recommend this enough!! it's so relaxing sitting in it with a cup of coffee in the morning ☕️
This hanging basket chair is so stylish and comfortable. It's my new favorite spot to relax in.
i'm loving how this chair adds a chic touch to our outdoor space. it's also super comfy which is a bonus.
The best part about having this wicker hanging chair is that now every day feels like vacation at home! Whether sipping on morning coffee or enjoying sunset views in the evening, each moment spent relaxing in this thing feels special!
This chair has exceeded my expectations - looks great, feels great and even withstands rain!
One word: AMAZING!! This outdoor hanging chair ticks all boxes for what makes great patio furniture – comfortable seating, appealing aesthetics and durability under different weather conditions thanks largely due to its water-resistant cushions.
recommend
The quality craftsmanship behind this hanging basket chair really shows from its sturdy wicker construction down to its soft yet firm cushions which are surprisingly resistant against rainwater damage.
The quality superb! The wicker material feels sturdy yet lightweight, easy to move around when needed. Great buy!
i adore this chair...it's now my favorite spot outdoors
this thing is great! i can sit outside now without worrying about the weather ruining my cushions.
I could honestly fall asleep in this thing; it's that cozy and relaxing
Seriously impressed by how durable this outdoor hanging chair has proven itself to be
i don't usually write reviews but had to for this one...it's simply awesome!! super comfy and looks fab in our patio area.
Never thought sitting outside could be so enjoyable until I got this outdoor wicker hanging chair! It’s comfy enough to fall asleep in while offering protection against sudden rain showers thanks to its water-resistant cushions.
Glad I got this chair. It's a great addition to my outdoor space and super comfy too!
I'm absolutely thrilled with this purchase! This outdoor hanging chair has turned out to be everything we wanted – stylish, durable and most importantly, extremely comfortable due largely because of its perfectly padded water-resistant cushions.
This hanging basket chair is so stylish and comfortable. It's my new favorite spot to relax in.